I’m having issues accessing an event. What do I do?

So sorry for the issues here! There could be a couple of reasons why the event isn't working for you:

• Your Zoom application is not fully updated - If you're using the Zoom app, we recommend running an update check and updating to the latest version.
• Your browser is blocking access to the Zoom client - We have found that some browser extensions prevent members from joining the live event. Try disabling extensions one-by-one to see if this helps. You may also want to run the Reforge platform in an Incognito browser, this should prevent the issue.

If you are still having issues accessing an event, please reach out to us at hello@reforge.com - we actively monitor this email during events and will work with you to ensure you can join!