Reforge Extension Data and Security Processing Overview

The Reforge Extension is a browser plugin that can be installed in Google Chrome, Arc, Microsoft Edge, and the Brave web browser. It is an optional feature of Reforge - it is not required.

Security and Data Privacy Features:

  1. No User / Company Data is stored by Reforge
    1. Reforge does not store the contents of company data accessed by the extension.
    2. Reforge does not store the contents of user documents, the messages sent to the system, and the responses of the system.
  2. No information is accessed in the background
    1. The extension only processes documents that users explicitly open.
      1. It does not process any customer data in the background, it only functions when a user actively opens a document in a browser tab.
    2. The extension may query the user’s browser history but that information is always kept locally on the user’s machine. For example, it is used in onboarding to list recently opened documents to help users open a document they have been working on recently. The users’ browser history is queried locally and shown to the user, their browsing history never leaves their machine.
  3. No Model Training with Customer Data
    1. Reforge does not train models based on customer data.
    2. Our API providers do not train models based on customer data.
  4. Third-Party Providers don’t use data for training models
    1. OpenAI: is our LLM provider as well as the service we use for embeddings. Use of their API is subject to their Enterprise policy which states:
    2. OpenAI does not train models based on API data
    3. They do not own the inputs to their API endpoints (your content) or the outputs
    4. Pinecone: we use pinecone for vector search. They never use data other than to service API requests. Their security policy is located here.
  5. What information is stored
    1. Reforge stores some meta-data associated with user requests, none of which contains sensitive data. That information:
      1. The type of content being analyzed (example: PRD, Job Description, Funnel Analysis)
      2. The material that is referenced by Reforge (example: Growth Series - Retention Drives Acquisition lesson).
      3. This information is used to help understand what is in demand on the platform and how we can improve the overall service. Example: where we can improve our content catalog, and which content we’re recommending.

Data Flow Diagram

Example Data Retained

Reforge does not store any confidential customer data. Here is a screenshot of the output from the extension along with boxes that show what is not stored.

After this use, the information that would be stored by Reforge would be:

  • The user analyzed a PRD document
  • There are two recommendations (Empowering Context and Uplevel your product spec)
  • Metadata associated with the request to OpenAI (number of tokens used, cost, etc)